Shopping problems

Email order confirmations (solved)

Q: Why can I only see the Monero Devices logo in my email?
A: You may be using Thunderbird? These emails contain all the text you seek. Display it by selecting View and Message Source.

Email HTML broken links

Q: When I click in the email for a HTML version, I get a broken link?
A: We seek confirmation of this problem, please notify* if you see it.
* Either write a comment here or send email to Monero Devices.

Server HTTP 500 messages

Q: I ordered something and saw HTTP 500 printed on the screen?
A1: We seek confirmation of this problem, please notify* if you see it.
* Either write a comment here or send email to Monero Devices.
A2: In all the cases we’ve found, the HTTP 500 has not affected the correct placement, payment, processing, or shipping of orders. It seems to be a language localisation error.